Privacy Policy for AlaskaWorkSource.com

1. Introduction

At Alaska WorkSource, accessible at alaskaworksource.com, your privacy is of paramount importance to us. We recognize our responsibility to protect the personal data of our users and are fully committed to safeguarding all information in accordance with the highest data protection standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, disclose, and protect your personal data and the rights available to you under applicable laws.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all personal data collected through alaskaworksource.com and related services, including user interactions, inquiries, account management, and transactions made via our website. Alaska WorkSource is the data controller for the purposes of processing personal data under GDPR and CCPA wherever applicable. Any reference to “we,” “us,” or “our” throughout this document refers to Alaska WorkSource as the responsible entity for your personal data.

3. Categories of Data Processed

We may process the following categories of personal information:

a. Usage Data
Includes data regarding how our website is accessed and used. This may include your IP address, browser type and version, time zone, page interactions, session duration, referring URLs, and error diagnostics.

b. Account Data
Information you provide when creating an account, such as your full name, residential or business address, email address, and telephone number.

c. Profile Data
Preferences submitted by you, your historical interactions with our services, purchase or service history, and behavioral patterns gathered while using our website.

d. Communication Data
Includes any records of inquiries, support tickets, correspondence, or communication between you and our support teams, whether via email, forms, or other channels.

e. Technical Data
Information related to your device and system configuration, including device identifiers, operating system versions, browser plug-in types, time zone settings, and screen resolution.

f. Transaction Data
Payment-related data such as billing information, transaction IDs, service orders, delivery addresses (where applicable), and date/time of purchases.

g. Preference Data
Data that indicates your consent for marketing communications, interest in specific services, or participation in surveys and promotions.

4. Legal Bases for Processing

We rely on the following legal bases to collect and process your personal data:

– Consent: Where required, we will obtain your explicit consent before processing data such as for marketing or analytics purposes.
– Contractual Necessity: We process data required to fulfill obligations under a service agreement or account creation.
– Legitimate Interests: We may process data to improve services, maintain website security, or prevent fraud, where such interests do not override your fundamental rights.
– Legal Obligation: We process data necessary to comply with applicable legal or regulatory requirements.

5. Your Rights

In accordance with applicable data protection laws, you have the following rights:

– Right of Access: You are entitled to request details of the personal data we hold about you.
– Right to Rectification: You may request correction of any inaccurate or incomplete information.
– Right to Erasure: You may request the deletion of your data where legally permissible.
– Right to Restrict Processing: You may request us to limit processing where certain conditions are met.
– Right to Data Portability: You may receive your data in a structured format and have the right to transfer it to another controller.

To exercise any of these rights, please contact us using the details provided under Section 13.

6. Security Measures

We implement robust security protocols to ensure the protection of your personal data, including but not limited to:

– Data encryption in transit (SSL/TLS) and at rest where applicable.
– Role-based access control and system login safeguards.
– Regular backups and secure data storage practices.
– Staff training on privacy awareness and data handling procedures.
– Ongoing monitoring to detect and prevent unauthorized access or misuse.

7. International Transfers

Where we transfer personal data outside your jurisdiction (such as from the EEA to the United States), we ensure such transfers comply with applicable data protection laws through:

– The use of Standard Contractual Clauses (SCCs) approved by the European Commission.
– Assessments of vendor compliance wherever applicable.
– Additional safeguards such as data minimization and encryption.

8. Data Retention

We retain personal data only for as long as necessary for the purposes specified in this Privacy Policy, unless a longer retention period is required by law. In general:

– Usage Data is retained for up to 12 months for analytical purposes.
– Account, Profile, and Transaction Data are retained for at least 6 years for recordkeeping and legal compliance.
– Communication Data is retained for up to 3 years following the last interaction.
– Preference Data is stored until consent is withdrawn or updated.

9. Cookie Policy

Our website uses cookies and similar technologies to enhance user experience and gather analytics. Categories of cookies include:

– Essential Cookies: Necessary for core site functionality such as navigation and login.
– Functional Cookies: Improve usability by remembering preferences and settings.
– Performance Cookies: Collect anonymized usage data to improve site content and functionality.
– Analytics Cookies: Help us understand how users interact with the website.

10. Cookie Management and Compliance

You have full control over cookie preferences. Upon your first visit to alaskaworksource.com, you will be presented with a cookie consent banner. At any time, you may manage your cookie settings via your browser or by visiting our Cookie Settings panel. We comply with the consent requirements outlined in both GDPR and CCPA, providing opt-in mechanisms where necessary and respecting your Do Not Track (DNT) preferences where supported.

11. Children’s Privacy

Our services and website are not directed toward, nor intended for use by, children under the age of 13. We do not knowingly collect or solicit personal data from individuals under the age of 13. If we become aware that data has been collected from a minor without verified parental or guardian consent, we will promptly delete such information.

12. Policy Updates and User Notifications

We reserve the right to update or modify this Privacy Policy to reflect changes in legal, technical, or business developments. Changes will be posted on alaskaworksource.com in this section. Where significant changes are made, and where required by law, we will notify you via email or prompt notices on the website and seek renewed consent if applicable.

13. Contact Information

If you have any concerns or questions regarding this Privacy Policy or your personal data rights, please contact us using the information below:

Email: [email protected]
Website: https://alaskaworksource.com

We are committed to privacy compliance and ready to assist you with any inquiries or data access requests you may have.